Privacy Policy

When you shop with Rakaarituals, we may collect your name, email address, phone number, shipping and billing address, order history, and payment-related details processed securely through our payment partners (such as Razorpay). We also collect basic usage data when you browse our website, including device type and pages visited.

We use your information to:

• Process and deliver your orders
• Send order confirmations, shipping updates, and support responses
• Improve our products, website, and customer experience
• Prevent fraud and maintain account security
• Share promotional offers when you have opted in to receive them

We do not sell your personal information. We share data only with trusted service providers who help us operate our business — including payment processors, courier partners (such as Shiprocket), and hosting services — and only to the extent necessary to fulfil your order or provide our services.

Our website may use cookies and similar technologies to keep you signed in, remember your cart, and understand how visitors use our store. You can control cookies through your browser settings, though some features may not work correctly if cookies are disabled.

We retain your information for as long as needed to fulfil orders, comply with legal obligations, and resolve disputes. We apply reasonable technical and organisational measures to protect your data, though no online transmission is completely secure.

You may request access to, correction of, or deletion of your personal data by contacting us. If you have an account, you can update your profile and saved address from the My Profile section. You may opt out of marketing emails at any time using the unsubscribe link in our messages.

We may update this Privacy Policy from time to time. The latest version will always be available on this page. Continued use of our website after changes are posted constitutes acceptance of the updated policy.